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Is the phone among the technology rejects?
More and more people are using devices such as the internet and e-mail over the phone so has the phone really been pushed into the giant trashcan that houses other inventions such as the black and white television and telegram? As well as this would people rather e-mail somebody rather than sit waiting for someone to answer a 0800 number?
What is the real reason that inventions such as the internet have pushed the phone aside over the past few years. This of course does not mean that it isn’t important. Although the internet is used more nowdays the phone remains to be one of the most important inventions ever created and without the existance of the telephone the internet would certainly have never been possible.
The listings in the yellow pages for example will always list a website as well as number well if you do not have the internet you really have no choice but to use the phone.The phone is still used among many over the internet as they see it as a more trusting and genuine form of communcation. E-mail scamming has become very popular among criminals as it is so easy to do, the phone on the other hand is not that simple.
What if the item you are buying is something that is very complex like a loan. There are of course many people who do not want to take a loan out with one of the main banks but will search online but of course what can they do if they see something they do not understand if there is no phone to ring. Some companies will word the way they describe things on thier websites to make it sound like it is a lot better than it is. This is much harder to do via a phone as you could ask them anything you wan't about the product rather than being stuck to what you are reading on a site.
The phone still plays a vital part in any business and what with newer products available like the 0871 numbers that are designed to make life that bit easier for the customer the phone is certainly not going down without a fight, but with inventions like Skype it is difficult to see the future for the telephone.
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